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Frequently Asked Questions

Below are some of the most frequently asked questions.
If your question is not listed below, please call 225-261-0572 or complete our online Contact Form.

Question: What methods of payment do you accept?
Answer: We accept Mastercard, Visa, Discover Card and American Express. All payments are processed using the secure online payment services of Pay Pal. The charge on your credit card will appear from Pay Pal.
Question: How long will it take to receive my CD order?
Answer: Your order will ship within 3 - 5 business days.
Question: Can I return a CD if I am not satisfied?
Answer: KennyAcosta.com will replace merchandise that is determined to be defective or for any errors made in shipping. We will not be responsible for any loss or damages of any kind due to the use or misuse of the product purchased from us. Our maximum liability to you will be limited to the cost of the product purchased. A return authorization number is required for all returns. KennyAcosta.com will not exchange any item that has been opened or used.
Question: What method of shipping do you use?
Answer: We ship all orders by way of USPS.
Question: If I sign up to receive the Newsletter or I place an order will my information be shared?
Answer: We do not share or sell any client information. For more information please visit our Privacy Policy.
Question: How can I get information on booking Kenny Acosta?
Answer: If you would like more information and availability on booking Kenny, please complete the online Contact form or call 225-261-0572.
Question: How can I check where Kenny will be performing next?
Answer: Kenny schedule is posted on line at this web site - just go to Schedule to view. Be sure to sign up for the Newsletter to keep informed when this web site and schedule updates.